Customer Testimonials
"We had a silver 2000 elcipse towed through AAA earlier this morning. You're tow company helped us get our vehicle to the mechanics shop to be worked on. I just wanted to let you know how much I appreciated your service. It was VERY timely. The guy who towed our car was very helpful and friends (not to mention pretty adorable)! My experience with tow companies in the past has been horrible so it is nice to have a good experience. Please tell the young man that helped us "Thank you." and I just wanted to compliment you all on superior service! Thanks again!"
-Stephanie"Thank you so much for your quick reply to my stressful situation. I hit a deer on Tues., May 15. It was raining and the morning traffic was heavy. I felt lucky and blessed not to have been injured. You were very professional and quick to get my car up on the bed of your truck, and tow me back to Lawrence. Thank you for your good work."
- Elaine Brady"Recently we received a phone call from one of our members, Ms. Staten, expressing his thanks for the extraordinary and courteous service that your driver, Michael Hasty, provided when her vehicle required a tire changed on Tuesday, 8/14, under Call No. 2436. His arrival time on the call was 15 mins.
It is always a pleasure to receive compliments from our members and to pass them on to those responsible for such fine service. Ms. Staten's phone call assures us that our members traveling in your area can expect to receive the best of services.
I would like to say THANK YOU for giving our members such superb service and wish you continued success in the future."
- Rick KigerField Representative
Roadside Assistance Service Dept.
Kansas City Broadway Office
AAA-Auto Club of Missouri
"I am writing to express my appreciation for the excellent service I received from three of your employees, Scott, Bobby, and Luke.
On April 23, I inadvertently failed to activate the parking brake when I briefly left my old Honda Prelude in the parking lot of the Whole Foods store at 95th & Metcalf Avenue. The car rolled back on a slight incline, jumped the curb, and accelerated down a short grassy incline and through a chain link fence, ultimately dropping into a deep concrete-lined drainage ditch. Chris, the manager of the Whole Foods store, notified me and was with me when I first saw my small vehicle essentially sitting up-ended in the ditch with its hood and front tires peaking over the edge.
A driver from another tow company unfortunately arrived first, almost immediately shredded his tow cable, and caused additional damage by attempting to drag the car straight up and over the sharp concrete edge and against the wall. I was very lucky when the first Almighty Tow driver, Scott, arrived and surveyed the scene. He was extremely careful and attentive, and ultimately called two other excellent drivers, Luke and Bobby. Working together they devised a very ingenious plan to extricate the car, and ultimately inched it out, with as little damage as possible. A small group of people had gathered to watch, and despite my concerns about my old car, it was almost enjoyable watching them work together.
You no doubt already know that your employees are extremely skillful, but I wanted to let you know how amazingly competent they were in very difficult circumstances."
- Constance Traylor"Recently we received a phone call from one of our members, Ms. Abril, expressing his thanks for the extraordinary and courteous service that your driver, Kyle Sheldon, provided when her vehicle required a jump start on Wednesday, 8/15, under Call No. 2511.
It is always a pleasure to receive compliments from our members and to pass them on to those responsible for such fine service. Ms. Abril's phone call assures us that our members traveling in your area can expect to receive the best of services.
I would like to say THANK YOU for giving our members such superb service and wish you continued success in the future."
- Rick KigerField Representative
Roadside Assistance Service Dept.
Kansas City Broadway Office
AAA-Auto Club of Missouri
"I called AAA on 4/25/07 because my car wouldn't run. The driver from Truck A helped me figure out how to reset my security system by reading the manual. This is the second time this has happened and its been costing my money at a local service provider to get my car to run, Your driver should be commended for his honesty and willing to help a AAA customer. I've been telling my family and friends how helpful and efficient AAA service has been! I didn't get the drivers name but he should be rewarded."
- A. SHUPE
"I just wanted to express my appreciation for your service. A couple of weeks ago I was at my daycare provider's house picking up my son, when one of the other mother's came in and said she had just locked her 2 year old some in the car with the keys locked inside. She was understandably upset, and said it would have taken her husband and hour to get there with the spare keys. I called AAA (I am a plus member) and the dispatcher sent a truck out before he even took my membership information. The truck was there within 10 minutes and Luke (the driver) had gotten the car unlocked within seconds. I just wanted to compliment Luke who was clam and kind beyond measure. It's nice to know that there are companies that still provide excellent customer service and who still care. Thank you Luke and Almighty Tow."
- Carrie Bittner"I just wanted to compliment AAA and your driver who came out to service my vehicle. The driver arrived before the estimated time. He was polite, fast, and knew just what he was doing."
- Patricia A. Thomas"I just wanted to extend my gratitude and appreciation for a "job well done"! Paul arrived quickly and was very courteous and professional. Thank you for making a "not-so-good" situation much easier to handle."
- Dave Cafferty
"I would just like to say that the young man that you have working for you by the name of Luke. He is far and away the best driver that we have ever had the pleasure of dealing with. He was very professional, well spoken, and knowledgeable. I hope that you keep this young chap as an employee for your company for a long time. I will recommend to all of my friends that they have this fine young gentleman take care of them. Thank you again for the wonderful service."
- Tim & Jenny"Recently we received a phone call from one of our members, Mr. Berry, expressing his thanks for the extraordinary and courteous service that your driver, Bobby Irvine, provided when his vehicle required a jump start on Thursday, 8/9, under Call No. 2598.
It is always a pleasure to receive compliments from our members and to pass them on to those responsible for such fine service. Mr. Berry's phone call assures us that our members traveling in your area can expect to receive the best of services.
I would like to say THANK YOU for giving our members such superb service and wish you continued success in the future."
- Rick KigerField Representative
Roadside Assistance Service Dept.
Kansas City Broadway Office
AAA-Auto Club of Missouri
"This morning, I called to arrange to have my car towed. The customer service rep was very pleasant with a sense of humor. The tow truck driver, a woman, was very professional, very nice and very accommodating. I just want admin to know that I was very pleased with these two people's services which in turn makes me happy with AA service's. It would be nice if my thanks could be passed on to the customer service rep and tow truck driver and my praise to their managers. Since I don't know what the company's policies are, I hope this message will be properly handled and the proper people are aware of the good job these two people did this morning."
- Ms. Mastl"Earlier today my car wouldn't start at 321 E. Winthrope in Kc. Mo. I called AAA and they sent Ashley over to tow it in for repair. In all my years of towing, etc., never before have I run across a person as competent as Ashley. Not only did she not scrape the front or rear, she knew how to drive that big rig into the shop. The people at Major Cadillac were impressed as well. You should be very proud to have her as an employee! The next time I need your services, I will call Ashley!"
- Terry Hersperger"I had the occasion to need AAA service today to change a flat tire and your employee, Shane was dispatched to help me. I just wanted to drop this note to let you know that he was very prompt and professional in helping me get on the road again. He was a credit to your company."
- P. FineKansas City, Kansas
"I just wanted to call in to thank Jason Garrison who helped me today. I had a flat tire on the side of I-35 and he was there within 5 minutes which was a relief. He was professional and kind."
M. DrummundMerriam, Kansas
"I wanted to write to say thanks for the quick service. Unloaded my groceries while it was raining, i locked my keys in my cars with my toddler strapped in his car seat. As you can imagane, i was frantic. I called you guys, and within 10 minutes Kyle showed up and unlocked my car. Thank you to Kyle and Almighty Tow for saving the day."
P ConwayShawnee, Kansas
"My car stalled on 95th street in 20 degree weather. When George showed up, he walked up and said please get in my truck. He then proceded to load our car and take it to the dealer. George also drove us to our residence which was 5 miles out of the way. It''s employees like George that should be commended on a high level of service. Thank You"
D Smitthers PV, Kansas"Thank You Almighty Tow for pulling my daughters Mini Cooper out of the ditch in the High School Parking lot. Only having it for 1 day, we were afraid that it did major damage. Thanks to Bill Holland for pulling it out damage free!!!!!!!!!!!"
H Holmes Overland Park, Kansas"I wanted to e-mail you to let you know how much i appreciate your service. I ran out of gas when i was leaving Oak Park Mall las Friday. Security called you guys, Shane arrived, put gas in my car and followed us up to the gas station to make sure we got gas. Thank you so very much."
M Dodson Paola, Kansas"The Almighty truck they sent out didn’t have any problem getting to my vehicle. Cody was professional and efficient. All in all you guys were there for me and didn’t let me down."
S. Tarwater"I was stranded on the side of the road and called AAA. Mike with Almighty Tow showed up and made sure my daughter and i were safe in the vehicle before he loaded it. Thanks for the excellent service."
J. BrownOverland Park, Kansas